2. How professional is our company? Extremely professional Very professional Moderately professional Slightly professional Not at all professional
3. Compared to our competitors, is our product quality better, worse, or about the same? Much better Somewhat better Slightly better About the same Slightly worse Somewhat worse Much worse
4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same? Much more reasonable Somewhat more reasonable Slightly more reasonable About as reasonable Slightly less reasonable Somewhat less reasonable Much less reasonable
5. How responsive is our company? Extremely responsive Very responsive Moderately responsive Slightly responsive Not at all responsive
6. How well do the customer service representatives at our company answer your questions? Extremely well Very well Moderately well Slightly well Not at all well Have not spoken with a representative
7. Overall, are you satisfied with the help you have received from our customer service representatives, neither satisfied nor dissatisfied with them, or dissatisfied with them? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Have not spoken with a representative
8. Do you like our company, neither like nor dislike it, or dislike it? Like a great deal Like a moderate amount Like a little Neither like nor dislike Dislike a little Dislike a moderate amount Dislike a great deal
9. Would you recommend our products? Highly likely to recommend Somewhat likely to recommend Not likely to recommend
We welcome your comments:
